Not only was the product easy to use - providing you with the cleaner, a lash brush for cleansing, and a lash spoolie, but it felt amazing on my eyes!This was my first time getting lash extensions, and while I went to a very professional lash tech, I wanted to make sure I was able to stay on top of my cleaning to prevent any infections or bacteria build-ups. (My tech also recommended this as her top #1 fave cleaner out of the 3 she told me about)My eyes tend to be very sensitive; I’m talkin’ - if I’m wearing makeup for 5+ hours, my eyes will tear and stream like no other until I take everything off (something I’ll probably have to look more into now that I think about it lol?).But this cleaner is soft & plushy like a cloud, and it also has a VERY nice and *subtle* scent that makes you feel proud and productive for washing your lil lashes? I also didn’t experience any burning or redness!I’m not sure if I’m ready to maintain my lash extensions, but even after they fall off, I will continue to use this wash 1-2x a week on my natural lashes bc it feels like such a deep clean.???